Scott & Co. Fine Jeweler's Warranty and Warranty Exceptions

Please contact us with any questions about our policies.

Lifetime Warranty

  • Unlimited Cleaning and inspection
  • Unlimited buffing and polishing
  • Rounding of rings
  • Chain untangling
  • Replacement or updated insurance documents
  • Pearl restringing
  • Rhodium plating - Once a year at no charge

Four Year Warranty

  • We guarantee the mounting of your diamond, and gemstone against all defects in material and workmanship.
  • We will repair or replace your mounting at no charge if any defects are found during this period. Guarantee excludes all damage caused by abuse or normal wear.

Repair Warranty

  • There is a 1 Year Warranty on Repairs – Effective at Pick Up date

Jewelry must be seen every 4 months to keep under warranty

Warranty Exceptions

  • Any damage to jewelry caused by neglect or abuse. For example, if a ring wears thin, or prongs wear out due to neglect the warranty is considered void.
  • Any jewelry that has been repaired by another jeweler. We cannot be held responsible for merchandise that has been worked on by another jeweler.
  • The loss of a center stone. Center stones can be covered by your insurance if you have submitted it for coverage with an appraisal. If you need to have your center stone replaced, please go through your insurance first.
  • Damage to your center stone. While diamond is the hardest mineral on earth, it is still subject to breaking and chipping. All other stones that are lower on the hardness scale are subject to damage from regular wear. Please be aware of this when choosing your center stone.
  • Discoloration due to exposure to chemicals, make-up, swimming pools, hot tub or bathing.
  • Prongs and precious metals, in general, wear over time and may require “building up” or restoration work as result of normal wear.
  • Bent, caught, or worn out prong(s) allowing the center stone to fall out or be lost due to normal wear or other damage.
  • Repairs have a one year warranty, unless customer declines recommended work.